Design of Hospital Management Information System Pharmacy Module Using Total Architecture Synthesis Method (Study Case: University of Mataram Hospital)

Abstract

This study aims to optimize the hospital pharmacy process at
the University of Mataram Hospital by designing a user
friendly interface for the pharmacy module within the Hospital
Management Information System (HMIS). In this research, a
combined methodology of Total Architecture Synthesis (TAS)
and User-Centered Design (UCD) was employed to ensure both
a structured system architecture and a design that meets user
needs. For the data collection observations, staff interviews,
and literature reviews, which revealed several limitations and
confusions in the existing system. The redesigned pharmacy
module facilitates structured pharmacy workflow management
and supports accurate data reporting. Usability evaluation
using the User Experience Questionnaire (UEQ) yielded
positive results across all dimensions, with “Stimulation”
scoring highest at 1.68 on scale from -3 to +3. These findings
indicate that the proposed system design is functional,
engaging, and user-friendly, offering improved efficiency and
usability in pharmaceutical service operations.

Key words: Hospital Management Information System,
Total Architecture Synthesis, Pharmacy Module.